Residency Counselor- Senior Living

Company: Grace Inspired Living
Location: Sellersville
Posted on: May 5, 2025

Job Description:

Ready to inspire others? Make a difference with a career with Lutheran Community at Telford, a Grace Inspired Living Community. We are hiring for a Full-Time Residency Counselor. We are located at 12 Lutheran Home Drive in Telford, PA!POSITION SUMMARY:The Residency Counselor will ensure that a positive, professional image is presented to prospective residents and their families and is responsible for representing the community throughout the sales and decision-making process in order to meet or exceed the sales and census goals of the Community.SPECIFIC DUTIES AND RESPONSIBILITIES:Handle all inquiries in a professional and timely manner.Manage the sales process from first inquiry to receipt of deposit to move-in. Develop relationships through the representation and promotion of the community to prospects and influencers.Initiate ongoing contact with prospective residents via telephone, email, personal visits, tours, and home visit activities as appropriate to facilitate the selling process.Counsel and advise prospective residents, depositors, family members and key influencers regarding levels of living, community features, services and amenities and the variety of available housing options.Document all information and communication relating to the prospective resident/inquiry with timely recording in lead management system.Display a thorough and complete knowledge and understanding of all marketing materials, residency contracts and related documents, as well as community amenities and services, to enable effective communication with prospective residents and influencers.Possess a comprehensive understanding and the ability to effectively communicate all aspects of the organizations financial qualifying requirements as well as the conditions of occupancy to prospective residents, depositors, their families and potential professional referral sources.Assist in the development, coordination and participation of community marketing events throughout the year.Coordinate communication with all necessary parties to facilitate a timely and appropriate sales and move-in process with the Move-In Coordinator and other members of the sales team.Actively contribute and provide input in the development and research of the community's sales strategies and plans.Achieve sales and occupancy goals as outlined by the Director of Sales and Marketing.Meet lead contact goals as outlined by the Director of Sales and Marketing(i.e. scheduling appointments, visits and tours, appropriate and timely follow-up)Maintain a positive working relationship with all community team members. Assume responsibilities for personal work areas and maintaining those areas in a presentable manner.Attendance is an essential function of the job.Ability to work flexible hours based on the needs of the community. Hours may involve weekends and evenings. Limited travel may also be involved.Other duties as assigned.About Us: Since 1962, the Lutheran Community at Telford has been providing exceptional services for seniors in Bucks and Montgomery Counties. We offer a full continuum of care, ensuring residents enjoy the best quality of life while maintaining the highest level of independence.Guided by Gods love, Grace Inspired Living is dedicated to providing communities and services that enhance the lives of older adults in a supportive setting that values residents, employees, volunteers, and families.POSITION REQUIREMENTS:Minimum Requirements:Associate's degreeTwo-three years in a medium size office operation; proficient in Microsoft Office 365. Ability to learn sales management software and financial software.Preferred:Bachelor's DegreeThree-five years ina medium size operationCome join our team today and make an impact!by Jobble

Keywords: Grace Inspired Living, Plainfield , Residency Counselor- Senior Living, Other , Sellersville, New Jersey