Client Support Coordinator New Jersey

Company: Jersey Staffing Solutions, LLC
Location: Bedminster
Posted on: September 20, 2023

Job Description:

Position: Client Support Coordinator

Position Type: Permanent

Location: Bedminster, NJ (hybrid)

Hours: 9:00am - 5:00pm

We have a career opportunity for a Client Support Coordinator in the Bedminster, NJ area. The person selected for this position will provide a high level or support to the company's clients regarding tracking/delivery information, maintain purchase order spreadsheets, and review and approve vendor invoices. The candidate will be responsible for checking for accuracy on all import documentation, providing release paperwork and carrier/customer documentation.

What you will be doing:

- Communicating with clients regarding the status of their order

- Issue purchase orders to supplier in China

- Maintain updated purchase order spreadsheets

- Handle tracking & delivery of shipments from China to destination in North America

- Work with SSL and/or freight forwarder to obtain updated and accurate tracking/delivery information

- Handle submission on web portal for all import containers

- Check all import documentation for accuracy & share with custom's broker

- Work with truckers to arrange drayage deliveries from port/rail to final door location in North America

- Work with truckers to obtain quotes and arrange delivery of air shipments from airports to final door location in North America

- Arrange FTL/LTL deliveries out of our 3PL warehouse to final customer delivery location

- Provide release paperwork, carrier documentation & customer documentation

- Approve inbound documentation for warehouse deliveries to ensure accuracy

- Provide Accounting with delivery details for shipments

- Review & Approve Vendor Invoices

What experience we are looking for:

- A minimum of a Bachelor degree is Required, higher education preferred

- Proven track record of providing a high level of client support and service

- Professional written and verbal communication skills

- Proficiency with MS Office - Word, Excel, and Outlook

- ERP experience preferred - will train

- 3-5 years of experience with importing cargo into the US is a big plus

- Proficient in multi-tasking and be detail oriented

Jersey Staffing and our Client are Equal Opportunity Employers.

**Please note, Jersey staffing does not currently have any mandatory vaccination policies for COVID-19. However, as Jersey Staffing is a placement agency, many of its clients do. Jersey Staffing is unaware of many client requirements until a conditional offer to engage a candidate is made. As such, candidates should be prepared to comply with client requirements in the event a candidate of Jersey Staffing is offered an engagement/assignment opportunity by a client. Any decision made by a client is solely the decision of the client and not a decision of Jersey Staffing, nor will Jersey Staffing be responsible for such. No medical or other information should be shared with Jersey Staffing unless specifically requested.

Keywords: Jersey Staffing Solutions, LLC, Plainfield , Client Support Coordinator New Jersey, Other , Bedminster, New Jersey