Guest Experience Expert
Company: Marriott
Location: Basking Ridge
Posted on: September 15, 2023
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Job Description:
Job Number 23155241
Job Category Rooms & Guest Services Operations
Location Courtyard Basking Ridge, 595 Martinsville Road, Basking
Ridge, New Jersey, United States
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Our jobs aren't just about giving guests a smooth check-in and
check-out. Instead, we want to build and experience that is
memorable and unique. Our Guest Experience Experts take the
initiative to deliver a wide range of services that guide guests
through their entire stay. They are empowered to move about their
space and do what needs to be done. Whether processing operational
needs, addressing guest requests, completing reports, or sharing
the highlights of the local area, the Guest Experience Expert makes
transactions feel like part of the experience.
No matter what position you are in, there are a few things that are
critical to success - creating a safe work place, following company
policies and procedures, maintaining confidentiality, protecting
company assets, upholding quality standards, and ensuring your
uniform, personal appearance, and communications are professional.
Guest Experience Experts will be on their feet and moving around
(stand, sit, or walk for an extended time) and taking a hands-on
approach to work (move, lift, carry, push, pull, and place objects
weighing less than or equal to 10 pounds without assistance). Doing
all these things well (and other reasonable job duties as
requested) is critical for Guest Experience Experts - to get it
right for our guests and our business each and every time.
Marriott International is an equal opportunity employer. We believe
in hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law. Marriott International
considers for employment qualified applicants with criminal
histories consistent with applicable federal, state and local
law.
At Courtyard, we're passionate about better serving the needs of
travelers everywhere. It's what inspired us to create the first
hotel designed specifically for business travelers, and it's why
the Courtyard experience today empowers our guests, no matter the
purpose of their trip. We're looking for achievers who are
passionate about providing a guest experience that goes above and
beyond, enjoy being part of a small yet ambitious team, and love
learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott
International. Be where you can do your best work,--- begin your
purpose, belong to an amazing global--- team, and become the best
version of you.
Keywords: Marriott, Plainfield , Guest Experience Expert, Other , Basking Ridge, New Jersey
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here to apply!
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