Software Engineer III
Company: JPMorganChase
Location: Jersey City
Posted on: April 4, 2026
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Job Description:
Description As a Software Engineer at JPMorganChase within the
Consumer & Community Banking, you are an integral part of
Co-Branded Card team that works to enhance, build, and deliver
trusted market-leading technology products in a secure, stable, and
scalable way. As a core technical contributor, you will be
responsible for developing high-quality code and building solutions
that enhance partner experiences and expand our customer value
proposition. Your expertise in application design, solutions
architecting, development, and testing will be utilized to set
strategic technical direction and solve complex problems. The
Associate – Software and Support is responsible for assisting in
the development, maintenance, and support of software applications.
This role involves providing technical support to users,
troubleshooting issues, and collaborating with the engineering team
to ensure smooth operation of software systems. Job
Responsibilities Assists in the development, testing, and
deployment of software applications. Provides technical support to
end-users, addressing software-related queries and issues.
Troubleshoots and resolves software problems in a timely manner.
Documents support issues, resolutions, and user feedback.
Collaborates with software engineers to identify and fix bugs or
performance issues. Participates in software upgrades, patches, and
maintenance activities. Maintains knowledge base articles and user
guides for supported applications. Escalates complex issues to
senior engineers or relevant teams as needed. Ensures compliance
with company policies and security standards. Contributes to
process improvements and support best practices. Required
qualifications, capabilities, and skills Formal training or
certification on reliability, scalability, performance, security,
enterprise system architecture, toil reduction, and other site
reliability best practices with 3-5 years applied experience
Fluency in at least one programming language such as (e.g., Python,
Java Spring Boot, .Net, etc.) Deep knowledge of software
applications and technical processes with emerging depth in one or
more technical disciplines Proficiency and experience in
observability such as white and black box monitoring, SLO alerting,
and telemetry collection using tools such as Grafana, Dynatrace,
Prometheus, Datadog, Splunk, etc. Proficiency in continuous
integration and continuous delivery tools (e.g., Jenkins, GitLab,
Terraform, etc.) Experience with container and container
orchestration (e.g., ECS, Kubernetes, Docker, etc.) Experience with
troubleshooting common networking technologies and issues Ability
to identify and solve problems related to complex data structures
and algorithms Ability to teach new programming languages to team
members Ability to expand and collaborate across different levels
and stakeholder groups Preferred qualifications, capabilities, and
skills Experience leading developers in a high impact fast paced
environment. Proficient in programming languages like Python for
model development, experimentation, and integration with Azure
OpenAI API. Ability to identify and address AI/ML/LLM/GenAI
challenges, implement optimizations, and fine-tune models for
optimal performance in NLP applications. Strong problem-solving and
analytical skills with emphasize on attention to detail. Must have
AWS Cloud knowledge
Keywords: JPMorganChase, Plainfield , Software Engineer III, IT / Software / Systems , Jersey City, New Jersey
