Manager 2, Program Management - PCI Program

Company: Comcast
Location: Philadelphia
Posted on: April 1, 2026

Job Description:

Make your mark at Comcast a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary The Senior Manager, PCI Program (US) leads Comcast’s U.S. Payment Card Industry (PCI) compliance program across cable operations. This role oversees PCI DSS scope governance, assessments, people leadership, stakeholder management, and continuous controls monitoring. You will partner closely with internal technology, engineering, and compliance teams to ensure Comcast maintains compliance excellence and is fully prepared for annual PCI assessments and ongoing PCI DSS 4.0 obligations. Job Description Program Leadership & Compliance Execution Lead U.S. PCI program operations, including annual ROC/AOC submissions, ASV attestations, quarterly internal scans, penetration tests, and segmentation testing. Drive organizational readiness for PCI DSS 4.0 by ensuring updated controls, evidence standards, and continuous compliance practices are implemented. Maintain comprehensive program documentation, evidence packages, and audit?ready materials aligned with QSA expectations. People Leadership Manage and mentor PCI GRC team members across program management, compliance analysis, vulnerability management, and penetration testing functions. Support staff development, cross?training, and operational continuity. Oversee staffing, recruitment, retention, performance management, and professional development. Scope Governance & Onboarding Direct annual PCI scoping exercises, collaborating with architecture and engineering to validate data flows, segmentation boundaries, and connected?to system inventories. Manage onboarding for newly in?scope systems and ensure updates are accurately reflected in scope documentation. Continuous Monitoring & Risk Reduction Oversee dashboards, remediation cycles, vulnerability metrics, and operational compliance indicators. Identify and escalate compliance gaps; coordinate remediation efforts and track program risks in alignment with Comcast’s risk management processes. Stakeholder Engagement & Communication Serve as primary liaison for QSAs, engineering teams, business partners, and leadership stakeholders. Facilitate evidence walkthroughs, interviews, working sessions, and program checkpoints to maintain alignment and transparency. Third?Party & Cross?Entity Coordination Validate PCI scope for third?party vendors and coordinate internal teams when external vendor activities affect in?scope systems. Partner with cross?entity organizations (e.g., Sky) where shared responsibilities, training, or assessment dependencies exist. Operational & Administrative Responsibilities Support corporate budgeting and tracking for the PCI program. Recommend and implement improvements to PMO processes and program performance. Maintain awareness of emerging methodologies, agile practices, and industry standards. Exercise independent judgment in matters of significance. Role requires regular, punctual attendance and may require occasional nights, weekends, or overtime. Qualifications Required 7–10 years of experience in security compliance, PCI DSS, audit, risk management, or related security disciplines. Strong understanding of PCI DSS, segmentation principles, vulnerability management, and enterprise security controls. Demonstrated experience leading complex compliance programs and multidisciplinary teams. Excellent communication skills with proven stakeholder engagement capabilities. Ability to assess risk, manage escalations, and lead structured remediation efforts. Preferred Certifications such as PCI ISA, CISSP, CISA, or CISM. Experience partnering with QSAs and managing large?scale enterprise compliance assessments. Familiarity with Comcast environments, ServiceNow, Qualys, Power BI, and enterprise scanning/reporting workflows. Operating Principles Employees at all levels are expected to: Embrace Comcast’s Operating Principles as the foundation for daily work. Own the customer experience with a digital?first mindset. Be enthusiastic learners and advocates for Comcast products, technologies, and digital tools. Collaborate effectively and openly with cross?functional teams. Participate actively in the Net Promoter System to elevate customer and employee feedback. Deliver results, support an inclusive culture, and operate with integrity in all decisions and actions. Disclaimer This job description outlines the general scope and responsibilities of the role. It is not an exhaustive list of all duties, responsibilities, or qualifications required. Skills Control Frameworks, Evidence Management, PCI Standards, Problem Solving, Security Compliance, Stakeholder Management, Team Development We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 7-10 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Keywords: Comcast, Plainfield , Manager 2, Program Management - PCI Program, IT / Software / Systems , Philadelphia, New Jersey