Chief Architect, Salesforce (Sr. Director)
Company: Cognizant Technology Solutions
Location: Bridgewater
Posted on: May 25, 2025
Job Description:
We are seeking a Chief Architect - Salesforce (Senior Director
level) to join our North American Salesforce team supporting our
Cognizant Moment CXCRM practice. This is a critical leadership and
management role with responsibility for building and growing the NA
Salesforce organization for this practice. This role has both pre-
and post-sale accountabilities and can be described as a
techno-functional role requiring broader enterprise knowledge.
Cognizant Moment reinvents experience in an AI-enabled world.
Comprised of industry creative leaders and technology experts,
Cognizant Moment helps businesses build a new kind of experience
ecosystem - one that combines big data insights with the
imaginative application of generative AI to drive innovation and
deliver hyper-personalized, dynamic experiences that drive brand
growth and differentiation. Focus areas include: Experience
Transformation, Marketing and Content, Commerce, Digital Product
Design, Learning & Employee Experience, and Customer Service. As a
proven leader and experienced Salesforce Architect, you will assist
Moment clients align business strategy with technology execution
across North America. You will work closely with senior business
and technology leaders from our clients - guiding them through
complex transformations that deliver significant business value.
Location Desired locations for this role are Dallas/Ft. Worth,
Texas, Bridgewater/Teaneck, NJ or Chicago, IL. At Cognizant, we
strive to provide flexibility wherever possible, and we are here to
support a healthy work-life balance though our various wellbeing
programs. If you are within a 50 mile radius of a Cognizant office,
we prefer you work from a Cognizant office 3 days a week unless you
are traveling to a client site. This role requires 50% travel. What
you'll do
- Champion architectural excellence across multiple teams,
ensuring alignment with the CXCRM strategic direction.
- Foster a collaborative, high-performing team environment by
facilitating effective communication and alignment between
stakeholders and technical teams.
- Work closely with executive leadership and product teams to
define and drive architectural roadmaps that align with SAP's
broader business objectives.
- Lead high-impact Salesforce engagements by establishing
credibility, building trust, and taking ownership of complex client
issues.
- Ensure alignment across delivery teams, overseeing the
development and integration of Salesforce applications to ensure
seamless functionality.
- Design and evolve business architecture artifacts, including
capability maps, value streams, and operating models, to translate
strategic intent into actionable transformation roadmaps.
- Shape and grow our salesforce capabilities by creating reusable
assets, delivery methods, and go-to-market strategies.
- Develop and drive integrated strategies in collaboration with
key Cognizant stakeholders, ensuring alignment across business
value, architecture, and delivery.
- Mentor junior developers, contribute to best practices
documentation, and drive continuous improvement in delivery
methodologies. What you bring
- 20+ years of progressive leadership experience in business
architecture, strategic planning, or enterprise transformation
roles.
- Technical and effective people manager with proven track record
for building highly scalable systems and high-performance
teams
- Proven ability to translate complex strategies into clear,
actionable business capability roadmaps.
- Strong understanding of how digital platforms, data, cloud, and
AI technologies drive business performance.
- Exceptional facilitation, communication, and storytelling
skills-able to connect with C-level stakeholders and delivery teams
alike.
- Demonstrated success as an engagement lead, solution lead, or
people leader on large-scale strategy or transformation
initiatives.
- Excellent communication, presentation, and stakeholder
management skills. Strong project leadership experience in an agile
or hybrid delivery environment.
- A collaborative leadership style grounded in humility, empathy,
and continuous feedback.
- Certifications such as Salesforce Certified Technical Architect
or Salesforce Certified Application Architect.
- Strong working knowledge of / experience with CCaaS platforms
is a plus. What's in it for you Cognizant offers the following
benefits for this position, subject to applicable eligibility
requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Keywords: Cognizant Technology Solutions, Plainfield , Chief Architect, Salesforce (Sr. Director), Executive , Bridgewater, New Jersey
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