Senior Analyst, Commercial Operations & Reporting - Field Reporting - Oncology
Company: Disability Solutions
Location: Horsham
Posted on: May 8, 2024
Job Description:
Johnson and Johnson is recruiting for a Senior Analyst,
Commercial Operations & Reporting - Field Reporting - Oncology
located in Horsham, PA. At Johnson & Johnson, we believe health is
everything. Our strength in healthcare innovation empowers us to
build a world where complex diseases are prevented, treated, and
cured, where treatments are smarter and less invasive, and
solutions are personal. Through our expertise in Innovative
Medicine and MedTech, we are uniquely positioned to innovate across
the full spectrum of healthcare solutions today to deliver the
breakthroughs of tomorrow, and profoundly impact health for
humanity. Learn more at The Senior Analyst, Commercial Operations &
Reporting - Field Reporting - Oncology role supports field
reporting tools (Whiz.AI); serves as a liaison and partner with
home office and field partners to gather reporting requirements for
our field reporting platforms. This role collaborates with the
Product Manager of Field Reporting and our IT Business Technology
team to develop and implement these requests, perform User
Acceptance Testing and validation. The Senior Analyst facilitates
ad-hoc system trainings and fields questions relating to reporting
platforms. Key Responsibilities:
- Acts as the Subject Matter Expert resource in field reporting
for the business unit, interacting with all levels within the
organization.
- Serves as primary liaison with home office and field partners
to understand business needs and translates to home office
team.
- Provides ongoing updates and visibility regarding availability
of field-based sales performance reports.
- Provides insights aligned to field report design and efficiency
providing appropriate recommendations for improvements.
- Partners closely with internal IT and multiple suppliers
supporting Commercial Operations & Reporting field reporting
functions, updates, improvements, and corrections.
- Investigates reported issues in collaboration with internal
team members and suppliers to ensure timely resolution.
- Serves as point of contact for external suppliers in support of
field reporting efforts and outputs.
- Guides partners to ensure awareness of timelines and
expectations while working toward published SLAs.
- Delivers accurate and timely reports to the field by
establishing and following efficient processes, identifying issues,
and working with business partners toward resolution.
- Monitors and validates data flow and report processing from IT
and from IT to vendors, creating and updating files as needed.
- Collaborates with Commercial Operations & Reporting, IT, and
vendors to understand, address and present solutions to issues
following a detailed and systematic process to identify root causes
and sharing outcomes. Methodically tracks and trends investigations
to uncover and address themes.
- Collaborates with Associate Director, Commercial Operations &
Reporting to develop and optimize the use of tools and training
programs for field reporting.
- Responsible for development of content and facilitating
training for sales New Hire/Management Development classes as it
relates to Field Reporting.
- Develops and maintains SharePoint one-stop portal to advise
sales team of resource guides, training materials and release
calendar.
- Responsible for establishing and maintaining productive
relationships with vendors.
- Responsible for collaborating with peers across business units
to share ideas, improve productivity, efficiency and simplify
processes.
- Continuously seeks ways to increase Commercial Operations &
Reporting efficiency.
Keywords: Disability Solutions, Plainfield , Senior Analyst, Commercial Operations & Reporting - Field Reporting - Oncology, Advertising , Horsham, New Jersey
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